Returns & Exchanges

At Used Industrial Parts, we provide a 30-day return window to ensure your facility maintains operational efficiency with components that meet your exact specifications. All returned items undergo a rigorous inspection process to verify they are in the same condition as originally shipped.

1

Request Authorization

Contact our support team with your order number and part serial number to receive a Return Merchandise Authorization (RMA) form.

2

Pack Securely

Place the industrial component in its original packaging or equivalent protective crating to prevent damage during transit.

3

Ship the Item

Affix the provided RMA label to the exterior of the crate and ship the package via a carrier that provides tracking and insurance.

4

Inspection and Refund

Once our technicians verify the part's integrity and matching serial numbers, your refund or exchange will be processed within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing